millenniumfalcon.com • View topic - Fandango Tickets problem

It is currently May 1st 2025 11:38 am

Fandango Tickets problem

Forums • Main • Episode III

Previous topic | Next topic

aBa

Posted: May 12th 2005 10:30 pm

what

Join: June 17th 2004 8:59 pm
Posts: 237

Quote:

Dear Fandango Customer,

Thank you for your recent purchase on Fandango for the highly anticipated movie Star Wars: Episode III – Revenge of the Sith.

Unfortunately, due to a programming error at the theatre you purchased tickets for, the show time you purchased for is incorrect. Please bring your Fandango purchase confirmation page and the ticket redemption method indicated on it to the theatre you purchased for at your earliest convenience and speak with a theatre manager. The theatre management will be happy to assist you with resolving this issue. The Fandango service fee for your order will be refunded to your credit card within the next three business days.

If you do not have a copy of your Fandango purchase confirmation page please visit the My Account section of our site at http://www.fandango.com/Logon.aspx. Once you have logged in to your account you will be able to view and print a copy of all your successful Fandango orders.

We apologize for this inconvenience and sincerely hope that you will continue to use Fandango for your future movie ticketing needs. Please note that replies to this email will not be read. If you need to contact Fandango customer support please visit http://fandango.custhelp.com and click on the ‘Contact Customer Service’ tab.

Sincerely,

Fandango Customer Support

WTF?

Definitely have to go down to the old theatre now and sort this mess out...there is NO WAY i don't go at midnight.

Profile Top

clonetrooper1138

Posted: May 12th 2005 10:36 pm

Join: November 6th 2004 1:27 am
Posts: 5

I've heard that happen several times. I hope you get it all straightened out. Also know that Fandango over sells tickets too. Just because you got one, doesn't mean you're getting in.

Profile Top

ThePagMan

Posted: May 13th 2005 2:01 am

Join: April 16th 2005 6:48 pm
Posts: 92

shitty, sorry thats all i got

Profile Top

timbo

Posted: May 13th 2005 7:35 am

Join: April 6th 2005 1:55 pm
Posts: 27

I used fandango for my midnight showing tickets. No trouble so far. I'll keep my fingers crossed, though.

Profile Top

RI Dawg v.2

Posted: May 13th 2005 7:47 am

Join: April 11th 2005 9:59 am
Posts: 44
Location: Rhode Island

Similar thing happened to me using movietickets.com
I placed an order and it never ended up going through. When I called customer service, they said they had a computer overload with all the people trying to order star wars tickets and the system couldn't keep up, thus selling tickets that weren't available, etc.

Lucky for me, my order bounced back due to the problem so I didnt get charged for nothing......and I did get tickets at the theater itself, so all is good...

Profile Top

Exmortem

Posted: May 13th 2005 11:35 am

Join: April 24th 2005 8:06 pm
Posts: 184
Location: Hell

meh that sucks, go down to the theatre and raise hell if you must.

tickettaker: sorry we don't have anymore midnight tickets.

you: *waves hand* you will give me a midnight ticket.

tickettaker: i will give you a midnight ticket.

you: move along

tickettaker: move along...c'mon move along.

Profile Top

TiniTinyTony

Posted: May 13th 2005 12:28 pm

Join: July 31st 2004 8:45 am
Posts: 428

What's the verdict aBa? And seriously, why did you wait so long to buy tickets?

Profile Top

aBa

Posted: May 13th 2005 12:45 pm

what

Join: June 17th 2004 8:59 pm
Posts: 237

TiniTinyTony wrote:

What's the verdict aBa? And seriously, why did you wait so long to buy tickets?

I didn't....I bought tickets on April 17th...i've just been too busy to pick them up.

As it turns out, that was a cautionary letter sent out to all that bought from that particular theater, there was no problem with my tickets, as the manager swiped my card through, and the tickets showed up.

PROBLEM SOLVED, CRISIS AVERTED.

Profile Top

Forums • Main • Episode III