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We threw a hefty special profject budget at some bonafide MSN/Cisco/Sun Microsystems technicians to come in on contractual consultation basis and to help us redefine our entire site mindset on how to not only approach problems but solve them working in unison with other members of the team. This comprehensive program included trust and bonding exercises and customer service roleplaying scenario's coupled with extensive round table discussions before final presentations from each group leader.
Now get the fuck out here.
:mfyd:
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